What follows here are many of the questions we hear at our various public service desks, roughly categorized to provide you with easier access to them. Have a question you don't see answered here? Ask Us!, or contact the Circulation Desk at 464-5500 during library hours and someone will either answer that question or direct you to a library staff person who can.

How do I check-out and return materials?

According to all basic Lending Policies, all borrowers must present a barcoded ID to check out materials. This ensures that only your record will be called up in the catalog and not the record of someone else with a similar name. While most items will be checked-out at the Main Circulation Desk, a secondary Circulation Desk is available on the 1st floor. For specifics on returning items, please check the different options available.

How do I renew books using the website?

To renew books that you received through our Interlibrary Loan Office, please log into ILLiad, select "Checked out items" on the left hand side, click on the transaction number of interest, and then click on "renew request" at the top of the page.

How do I learn more about reserve items?

Materials are placed on Reserve by the professor of the course who fills out a Reserve form. The professor determines the loan period which may be 2/hour library use only, 2/hour overnight, 3 days, or 1 week. A complete listing of reserves by course title and professor is available in the catalog. Simply follow the instructions on the Main Menu under the"Reserves" options and proceed from there. Circulation personnel will be glad to guide you through should you need assistance. For more information, contact the circulation department, (219) 464-5500, or email Moecirc@valpo.edu.

How do I use Library databases from off-campus?

You can gain off-campus access to the library databases by using the VU Proxy Server.

To use the proxy server, all you need to do is click the name of the database you would like to access, and login using your VU email username and password.

If questions remain, contact IT at 464-5678, the library at 464-5500, or use our Ask Us! email service.

How do I make a suggestion?

Use this form. Whether your suggestion is a recommended purchase by the library, how we can change a service, or a good idea you would like to share about the library, we want to hear from you. You may also stop by the Circulation Desk and fill out a paper form if you wish. Circulation personnel will be happy to assist you.

How do I get help with my research?

You can start with our Class Help & Library Guides, but if you do not find what you need there, Ask Us! This page offers options for scheduling help in-person, via email, via phone, or by instant messaging. Trained faculty and staff provide individualized assistance to you with developing research strategies as well as learning how to use electronic and print library resources.

How do I find journal or periodical articles? (OR) How do I find out if we own a copy of the article I need?

Once you have found the article citation, search the Publication Finder for online availability through our full-text databases. If your journal title (not the article title) is not listed in JournaLocator, check the catalog for the periodical or journal title (not the article title) to see if Valpo has acess/ owns the periodical or journal.

No luck there? Interlibrary Loan (ILL) is a service to provide you with materials that the Christopher Center Library does not own.